Lumen LabsAll systems
System 06 Voice and chat agents

Every call answered. Even at 2 a.m.

An agent that picks up the phone and your messages, answers questions, books the job and brings you in when a person should take it. It works from your rules and your calendar — and it’s built to hand off, not to guess.

What it does for you

What changes when it’s running.

01

No more missed calls.

After hours, on the weekend, or while you’re on a ladder — every caller gets an answer.

02

Booked, not just answered.

It checks your calendar, books the slot and sends the confirmation.

03

You stay in control.

Refunds, complaints and anything unusual come straight to you, with the whole conversation.

How it works

Four steps. You see every one.

  1. 01

    We write the rulebook

    Services, hours, service area, what to say and what never to say — straight from you.

  2. 02

    We connect your calendar

    So it books real openings, not guesses.

  3. 03

    We test it on you

    You call it, try to trip it up, and we tune until it handles your real questions.

  4. 04

    Live, with guardrails

    Hard limits on what it does alone, and a hand-off to a person for everything else.

See it work

A call at 9:47 p.m.

Sample call for an invented heating and air company.

Northside Air · after hoursSample call
Live call0:00(404) 555-0142 · 9:47 p.m.ListeningWatch the live demo →
    What you get

    Everything in it. All of it yours.

    Included
    • A phone line answered around the clock
    • Chat and message answering
    • Calendar booking and confirmations
    • Hand-off rules for a person
    • A summary of every call in your inbox
    • A log of every conversation
    Built for
    • Home services
    • Clinics and salons
    • Restaurants
    • Law and real-estate offices
    • Anyone who misses calls

    One build fee, then own it outright or let us run it. The price comes in your proposal, after the call — never off a menu. How ownership works →

    Fair questions

    Asked on almost every call.

    Will callers know it’s an agent?

    We recommend it says so up front. People mind a missed call far more than a helpful agent.

    What if it doesn’t know the answer?

    It says so, takes the details and sends them to you. It’s built to hand off rather than guess.

    Can I see what it said?

    Every conversation is logged with a summary, so you can read exactly what happened.

    Two ways in

    Your move. Pick a door.

    Send a message

    Two lines is plenty.

    What you do and where you’re stuck. Same-day reply, same account.

    Book the call

    25 minutes. Then your report.

    Pick a time that works. We bring the questions — you leave with a plan.

    Grab a time →Atlanta, Georgia
    The rest of the system

    One system. Seven worlds.